If you are in crisis, emotional distress, or at risk of suicide call 9-1-1, go to the local hospital emergency room, or call the mental health crisis line at 613-544-4229 or if you are a KGH staff member, contact Homewood Human Solutions at 1-800-663-1142. Someone is there to help.

For Leaders

Find out from Mary Ann Baynton, the former Director of Mental Health Works and key contributor to the new National Standard on Psychological Health and Safety in the Workplace, about the importance of recognizing mental illness in the workplace and the practical strategies you can take to help employees be more successful in the workplace. Read more about Mary Ann Baynton...

Psychological Health & Safety in the Workplace   

While there are many factors external to the workplace that impact mental health, as a KGH Leader you play a key role in positively influencing the psychological work environment and have a responsibility to promote the physical and mental safety of your team. Learn more about the factors that support psychological safety in the new CSA Standard for Psychological Health & Safety in the Workplace.
CSA Group: Standard for Psychological Health and Safety in the Workplace
Guarding Minds at Work: A Workplace Guide to Psychological Health & Safety
13 Psychological Factors  | Psychological standards assessment tool

Did you know?

  • 1 in 5 Canadians will experience mental illness and 30% of KGH's short-term disability claims are psychological in nature.
  • Support from the Leader has positive effects on employee health outcomes, particularly for depression.
  • The likelihood of an employee returning to work after being off for 6 months is only 50%.
  • When employees receive timely treatment, employers save between $5000 to $10,000 per employee per year in the cost of prescription drugs, sick leave, and average wage replacement.
  • Read more from Workplace Resources for Employers...

Leading with Mental Health in Mind


Your Role

Leader Role

Leaders are in an optimal position to create a positive and healthy work environment. Learn more about why workplace mental health matters and listen to workplace mental health expert Dr. Martin Shain speak about the Psychological Health & Safety Standard in the Workplace, the basis for its development and how the workplace can contribute to psychological wellness.   Watch "Mental Health in the Workplace" by Dr. Martin Shain     


Become Informed

As a leader, it's important to be aware of how mental illness can affect work performance and to know how to intervene to support optimal functioning. Use these resources to learn more about how you can promote mental health in the workplace and support those with mental health illness.    

Leading with Mental Health in Mind: A Toolkit for KGH Leaders
Mental Health Works (training/resources)
Workplace Strategies (Manager/Union/Employee/HR)
Managing Mental Health Matters (video modules/quizes/tips)  

Difficult Conversations

Initiating a conversation with an employee you are concerned about isn't always easy- whether it's about behavioural changes that you've noticed, difficulties they are having in meeting performance standards, or increased absenteeism, knowing how to appropriately intervene is key.   
Mental health in the workplace employer fundamentals
| Managing conflictManaging performance Addressing addiction in the workplace

Should you require guidance or are unclear on how to effectively address a workplace concern or performance issue, the following assistance is available to KGH Leaders: 

  • KGH HR Advisor hradvisor@kgh.kari.net or x 2365
  • Key Person Advice Line through Homewood Human Solutions EFAP- 1-800-663-1142

Managing Absence & Return to Work (RTW)

The Leader plays a critical role in the disability management/return to work process. Early and regular contact with your employee allows you to offer support, maintains their connection to the workplace, and can reduce the length of their absence. For more information see the Leader's Quick Tips for Managing Absence & RTW Policy & guidelines on disability & the duty to accommodate
Return-to-work/accommodation when mental health is an issue
Return to work | Having the Return-to-Work discussion Vitaility - Support Return to Work   

Crisis Intervention 

For critical incidents or crisis situations that have potential to cause emotional distress or negatively impact staff, it is recommended that Crisis Support through EFAP be initiated. To arrange for an EFAP counsellor to come on site within 48 hours, contact Homewood Health at 1-800-663-1142. Immediate deployment is available depending on the situation and urgency of response required. For questions about crisis support, contact KGH Occupational Health, Safety & Wellness x4389.    

Additional Resources for Leaders

Here are two complete and comprehensive guides by Mental Health Works to help you in managing mental health in the workplace, a handbook on bullying, and a link to publications on psychological health and safety.
Managing mental health in the workplace: How to talk to employees, deal with problems and assess risks
Mental Health Works - complex issues, clear solutions: Workplace resources
Bullying in the workplace: A handbook for the workplace
Simon Fraser University - Publications on Psychological Health and Safety  
Facts on workplace violence & harassment
About harassment & bullying policies
Video "Preventing workplace violence & harassment"
Video "Workplace bullying"

Newsletters for Leaders

Working with a Mental Health Challenge    
Managing a Multi-Generational Workplace
Bringing the Team Together and Improving Employee Morale    
Managing Workplace Conflict
Understanding Substance Abuse
Peer Support Programs in the Workplace

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